Barbara Jones

Owner, Small Business Automation

Phone: 317-507-2665


Meet Barb Jones

Small Business Automation  works with small business owners who want to develop and manage their Keap application in-house.   Our team works with WordPress websites, Memberium membership sites, and LearnDash online courses that integrate with Keap.

We don’t know everything about Keap, Memberium, LearnDash, or WordPress but we do know where to find it.

Experience Snapshot

20-plus years as a business owner

Keap Certified Partner

Many years of experience developing and managing technical training for adults

Extensive experience with internal work processes of all types of businesses

More Details

I have a Masters Degree in Instructional Design and worked as an Instructional Designer for many years.  I am really coming back full circle combining Keap and Memberium.  I talk a lot about how to use them together to grow a small business with automation and to train new and existing staff in standardized work processes.

Memberium makes a super staff training site (in addition to many other uses).  One of the bigger secrets of using automation to standardize work processes is that staff resistance to change is greatly reduced when software drives the change rather than a person driving it.

Our target audiences are solo entrepreneurs overwhelmed by their own success and small businesses of around 3-15 employees that are starting to feel the pressure to reduce expenses and get out of their own way so they can grow.  It is also the business owner who cannot figure out why staff don’t do what he/she told them to do.  If they cannot break through that barrier to a higher level of performance, the business will never grow.

My clients get a coach and advisor

who will:

  • Suggest cost effective ways to do what you want to do
  • Help you/your staff get your application up and going fast
  • Show you how to use Keap to streamline work processes and reduce data errors
  • Help you create campaign content from things you already have
  • Lead you through setting up a membership site, organizing the content, integrating it with Keap
  • Guide you through organizing new employee on-boarding, on-going staff training, and client education through online courses
  • and save you from yourself (tactfully, of course)

I am not in the habit of writing reviews, but in Barb’s case I decided to make an exception. It is infrequent, at best, that I have such a good experience with other business people. Barb has the knowledge, communication skills and understanding, at a very high level, to help me accomplish my goals and objectives as a company. Timelines, deadlines and hitting milestones are REALLY important to  me, and she has met every commitment she has made, to date. Needless to say, that makes my life a lot less stressful.

I particularly value her ability to not just perform on what I have authorized, but to give me thoughtful solutions, to ask the questions that I have not asked, to see what I have not seen and, as a result, my end process is far superior to what would have been the case without Barb’s professional input.

I can find other people to implement Keap work for me, but the six inches between Barb’s ears are the most valuable part of the exchange, from my perspective.

Don Schreffler

Vectis Group