Three First Steps to Automate and Semi-Retire
It is very rewarding to be a Solo Entrepreneur running a successful small business, but it can eat your life. Eventually you may develop a desire to work fewer hours but maintain your income level.
Business Process Automation Evaporates Bottlenecks
One of the great benefits of automating business processes with a CRM is the literal evaporation of bottlenecks. How does that happen?
The Automated Welcome That Doesn’t
Out of Date Documentation Makes a Terrible Impression on New Hires.
Automation Changes How Work Is Done…and That’s Okay
[et_pb_section fb_built=”1″ _builder_version=”3.22″][et_pb_row _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Automation Changes Work Text” _builder_version=”3.17.6″] By Barbara Jones, Small Business Automation Automation is a great way to standardize and streamline work – maybe because it changes the work process. That can be a really good and useful thing. If you haven’t experienced much work […]
Automating Manual Work is a Dumb Idea
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.17.6″] Why do you have to complicate everything? [/et_pb_text][et_pb_text _builder_version=”3.17.6″] “Wait – you want me to use the computer to do this rather than doing it by hand as I always have? Why?” “Writing down a message takes one minute. Recording it in the computer takes a lot longer. Why do […]
“Perfectly” is NOT a Useful Answer
When a staffer asks, ‘How should this be done?” “Perfectly” is not a useful answer. It is the answer that drives everybody crazy because it is not an answer at all.
The Ghost of Automations Past
Small Business owners who have so far not managed to automate work processes often find the idea of doing so scary. That’s understandable. It’s okay. What is not okay is staying scared because then nothing good happens. The key is to take a hard look at what is so scary. Some possibilities:
Texting Isn’t Documenting – It’s Just Too, Well… Mobile
Want to see a small business owner pass out? Just say the company’s documentation about that big order that came out wrong is in the sales rep’s smartphone – the smartphone that just left for another job.
Documentation is So Boring…till it Saves Your Life
By Barbara Jones, Small Business Automation When the documentation chickens come home to roost they bring weeping and wailing with them. No small business owner wants to bother with documentation until things go wrong with an angry client. If you can’t find anything in writing to prove the client misunderstands or is just wrong, […]
Email Status Reports Rock!
Email Status Reports are so useful the running them regularly is an Infusionsoft Best Practice. If you have never run one watch this video and then run your first one right away. It will knock your socks off! What’s so cool? This report will tell you things about your list that are hard to track […]