Three First Steps to Automate and Semi-Retire
It is very rewarding to be a Solo Entrepreneur running a successful small business, but it can eat your life. Eventually you may develop a desire to work fewer hours but maintain your income level.
Business Process Automation Evaporates Bottlenecks
One of the great benefits of automating business processes with a CRM is the literal evaporation of bottlenecks. How does that happen?
The Automated Welcome That Doesn’t
Out of Date Documentation Makes a Terrible Impression on New Hires.
Automation Changes How Work Is Done…and That’s Okay
By Barbara Jones, Small Business Automation Automation is a great way to standardize and streamline work – maybe because it changes the work process. That can be a really good and useful thing. If you haven’t experienced much work automation yet you may be surprised...Automating Manual Work is a Dumb Idea
Why do you have to complicate everything? “Wait – you want me to use the computer to do this rather than doing it by hand as I always have? Why?” “Writing down a message takes one minute. Recording it in the computer takes a lot longer. Why do you have to...“Perfectly” is NOT a Useful Answer
When a staffer asks, ‘How should this be done?” “Perfectly” is not a useful answer. It is the answer that drives everybody crazy because it is not an answer at all.
The Ghost of Automations Past
Small Business owners who have so far not managed to automate work processes often find the idea of doing so scary. That’s understandable. It’s okay. What is not okay is staying scared because then nothing good happens. The key is to take a hard look at what is so scary. Some possibilities:
Texting Isn’t Documenting – It’s Just Too, Well… Mobile
Want to see a small business owner pass out? Just say the company’s documentation about that big order that came out wrong is in the sales rep’s smartphone – the smartphone that just left for another job.