Don’t Just Create a Process, Automate It

You can’t beat automation software for reducing the expense generated by a work process.  A company will use fewer resources of every kind to support and maintain an automated process over time.  ROI calculations of automation software value often forget to count the...

How Will My Staff Fill Their Time If I Automate?

It is like a black hole opens in front of the business owner who asks this question.  It always surprises me when otherwise strategic-thinking small business owners just blank out.  Not having an answer for this actually stops them from deciding to automate. The black...

Do Ice Storms Freeze Your Sales Team?

Ice Storm:  two words that can have a big impact on a small business sales team that isn’t automated.  Here in Indianapolis a decent ice storm can bring any and all businesses to a halt for at least a few hours, maybe a few days.  A small business sales team working...

De-Clutter Your Sales Funnel

A sales funnel jammed with useless contacts is hard to analyze.  Reports need too much cleaning up.  Putting staff time and support resources into contacts that are poor prospects can choke the cash flow of a small business.  What to do:  put a good screening tool at...