Automating Manual Work is a Dumb Idea

Why do you have to complicate everything?   “Wait – you want me to use the computer to do this rather than doing it by hand as I always have?  Why?” “Writing down a message takes one minute.  Recording it in the computer takes a lot longer.  Why do you have to...

The Ghost of Automations Past

Small Business owners who have so far not managed to automate work processes often find the idea of doing so scary. That’s understandable. It’s okay. What is not okay is staying scared because then nothing good happens. The key is to take a hard look at what is so scary. Some possibilities: